Shipping policy
This policy applies to orders placed directly on buxibo.com. Everything we sell is in stock and ships from our warehouse in the Netherlands.
Processing & dispatch
Orders are dispatched within 1–2 business days (Monday–Friday, excluding public holidays). You receive a track & trace link by email as soon as your order leaves our warehouse.
Shipping costs & delivery times
We deliver to the countries below. Shipping is free from the amount shown; below that you pay the flat shipping fee.
- Netherlands: €4.95 shipping — free from €49.95 — delivery in 1–2 business days
- Belgium: €4.95 shipping — free from €49.95 — delivery in 1–2 business days
- Luxembourg: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- Germany: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- Austria: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- France: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- Spain: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- Italy: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- Ireland: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- Slovakia: €4.95 shipping — free from €49.95 — delivery in 2–4 business days
- Poland: 21.95 zł shipping — free from 218 zł — delivery in 2–4 business days
- Czechia: 119 Kč shipping — free from 1219 Kč — delivery in 2–4 business days
- Denmark: 37 kr shipping — free from 375 kr — delivery in 2–4 business days
We currently do not deliver to other countries. Some large items can only be delivered within the Netherlands and Belgium; the product page says so when that applies. The exact shipping cost and delivery estimate for your address are always shown at checkout before you pay.
Customs & import taxes
We only deliver within the EU, so there are no customs duties or import taxes. Our prices include VAT and there are no extra charges on delivery.
Tracking your order
As soon as your order ships, we email you a tracking link so you can follow your parcel to your door. If you have an account, you can also follow your order at account.buxibo.com/orders.
Delayed, lost or damaged shipments
If your parcel is delayed, doesn't arrive, or arrives damaged, contact us via our contact page and we'll sort it out for you.
Returns
Changed your mind? See our Refund policy for your right of withdrawal and how to return a buxibo.com order. Orders placed on a marketplace (Bol.com, Amazon, …) follow that marketplace's own shipping and returns rules.